NETEZZA WINS PRESTIGIOUS OMEGA NORTHFACE SCOREBOARD AWARDSM FOR CUSTOMER SERVICE EXCELLENCE
Data Warehouse Appliance Leader Recognized for Making Customer Success Its Top Priority
Framingham, Mass. — March 31, 2008 — Netezza Corporation (NYSE Arca: NZ), the global leader in data warehouse and analytic appliances, the global leader in data warehouse and analytic appliances, today announced it is a recipient of the NorthFace ScoreBoard AwardSM from Omega Management Group Corp., in recognition of its commitment to providing exemplary service and consistently exceeding customer expectations. The NorthFace ScoreBoard Awards are regarded as the industry’s most objective benchmark for recognizing customer service excellence based on its customer-only voting criteria.
Omega’s methodology measures customer satisfaction and loyalty levels for all clients, on a five-point scale, a minimum of twice during the year in such categories as technical support, field service, customer service and account management. NorthFace ScoreBoard Award recipients are companies that, based on survey responses from their own customers, achieved a 4.0 or above out of a possible 5.0. Previous award winners include GE Healthcare, McKesson, Inc. and Waters Corporation.
Netezza’s Commitment to Customer Success
As the pioneer of the data warehouse appliance market, Netezza ushered in a revolutionary new way to replace the clutter of expensive, cumbersome, and power-hungry storage devices, servers and databases with a single Netezza appliance that delivers 10 to 100 times the performance, simply, at half the cost and at a fraction of the power of other approaches. In addition to delivering an innovative approach to data warehousing, Netezza also strongly believes in being a company that is easy to do business with.
“Ensuring that our customers experience the full business benefits of
our appliance is our top priority,” said Tricia Cotter, vice president,
Worldwide Customer Support & Manufacturing for Netezza. “Some of the
most established companies in the world have implemented the Netezza data warehouse
appliances and are discovering new and exciting ways to analyze data and share
information throughout their organizations. We take our role in helping our
customers be successful very seriously, and are honored that they recognized
our commitment with this prestigious customer-driven award.”
“The NorthFace ScoreBoard Awards recognize organizations that not only
offer exemplary customer service, but that also center their existence on a
deep commitment to exceeding customer expectations,” said John Alexander
Maraganis, president & CEO of Omega. “In 2007, more than 200 projects,
many international in scope, were judged from 75 companies based in the U.S.
and abroad. We are thrilled to recognize Netezza among this year’s customer
service elite.”
Omega will formally present the award during ceremonies on May 15 at its SCORE Conference 2008, being held at the Boston World Trade Center from May 13-15. For more information, visit http://www.omegascoreboard.com.
About Netezza Corporation (NYSE Arca: NZ)
Netezza (NYSE Arca: NZ) is the global leader in data warehouse and analytic
appliances that dramatically simplify high-performance analytics for business
users across the extended enterprise, delivering significant competitive and
operational advantage in today’s information-intensive marketplaces. The
Netezza family of streaming analytic™ appliances brings appliance simplicity
to a broad range of complex data warehouse and analytic challenges. Customers
who have realized the benefits of Netezza appliances include Ahold, Amazon.com,
CNET Networks, Debenhams, Department of Veterans Affairs, Epsilon, Nationwide,
Neiman Marcus, Orange UK, Premier, Inc., Ross Stores, Ryder System, Inc., The
Carphone Warehouse, The Sherwin-Williams Company and Virgin Media. Based in
Framingham, Mass., Netezza has offices in Washington, DC, the United Kingdom
and Asia Pacific. For more information about Netezza, please visit www.netezza.com.
# # #
Netezza is a trademark of Netezza Corporation. Other names may be trademarks or service marks of their respective owners.
Follow this link for more information on Netezza data warehouses.